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Firelight Festival

Terms & Conditions

Terms and Conditions for the Firelight Win the Ultimate Winter Weekend promotion (‘Promotion’)
By entering the Promotion you agree to be bound by these terms and conditions.

  1. The Promotion is being run by Melbourne City Council (‘Council’), ABN 55 370 219 287, 120 Swanston Street, Melbourne VIC 3000.
  2. By participating in the Promotion you accept these Terms and Conditions and the terms and conditions of the supplier of the prizes.
  3. Information about how to participate and details of the prize offered will be published on Council’s Firelight website.
  4. The Promotion will run for 15 days. There will be one prize draw consisting of two prize packs which include multiple gift cards or tickets, with each pack valued at over $1500. The winner must be able to use the accommodation prize on 4 and 5 July 2025. Each prize pack includes:
    Family Favourites Deluxe Docklands
    Archie Brothers Cirque Electric gift card Friends of Fire gift card
    ArtVo family pass Ilza gift card
    Berth gift card Kayak Melbourne gift card
    Cargo gift card Moon Dog gift card
    House Down Under gift card Nesuto Docklands two night stay from Friday 4 to Sunday 6 July 2025
    Nesuto Docklands two night stay from Friday 4 to Sunday 6 July 2025 Spencer Outlet Centre gift card
    O’Brien Icehouse gift card The District Docklands gift card
    Spencer Outlet Centre gift card Urban Alley gift card
    The District Docklands gift card Yesign Chocolate Gallery gift card
  5. Employees or immediate family members of an employee of the Council or its contractors are ineligible to enter.
  6. The prizes cannot be transferred, exchanged or redeemed for cash and are subject to any terms and conditions imposed by each of the contributing businesses. Each prize must be redeemed within the period stated. The winner must pay for all purchases that exceed the prize values.
  7. If a winner does not claim their prize within 3 business days after being notified (refer to Clause 21), the prize will be forfeited and a new winner may be chosen or drawn.
  8. Gift cards and tickets will be sent directly to the prize winners via post or email by Kate and Co. Australia Pty Ltd, ABN 14 633 288 641, Level 1, 19 Howard Street, Richmond VIC 3121 (‘KateCo. PR’).
  9. The Council reserves the right to alter or amend the Promotion terms and conditions, including to extend the Promotion, at any time, and to cancel the Promotion without further recourse to the entrants.
  10. Council is not liable for any loss, damage or injury whatsoever suffered by an entrant or third party, including but not limited to, direct or consequential loss, as a result of entering or participating in the Promotion including cancelling the Promotion, or in connection with the redemption or use of any prize.
  11. Any personal information collected by Council will be treated in accordance with Council’s Privacy Policy.
  12. To enter the Promotion, you must complete the entry via Council’s Firelight website during the Promotion period as stated in clause 16. You must provide your name, email, mobile phone number and postcode to enter the draw (‘Valid Entry’).
  13. By entering the Promotion, you agree for the Council to use your name and details to contact you for participation in a post-event survey, and you consent to such use. Entrants may direct any request to access their personal information to the Council.
  14. Where you have opted-in on your entry form, the Council will use your name and email address to subscribe you to the What’s On Melbourne newsletter database to notify you of events and activities held within the City of Melbourne, with the ability to unsubscribe from the newsletter database if you no longer wish the Council to retain your details for this purpose. Any personal information added to the newsletter database will be treated in accordance with What’s On Melbourne’s Privacy Policy.
  15. Where you have opted-in on your entry form, the Council will provide your name and email address to Nesuto Docklands for the purpose of subscribing you to its newsletter database in order to notify you of promotions and offers at Nesuto Docklands, with the ability to unsubscribe from the newsletter database if you no longer wish Nesuto Docklands to retain your details for this purpose. Any personal information added to the newsletter database will be treated in accordance with Nesuto Docklands’s Privacy Policy.
  16. To be eligible for the Promotion, a Valid Entry must be received between 5pm Thursday 5 June 2025 and 11.59pm Thursday 19 June 2025.
  17. Entrants must be 18 years or over.
  18. Entrants are permitted one entry. An entrant may not submit an entry on behalf of someone else.
  19. Winners will be selected by random computer-generated system and must meet all eligibility criteria as stated in clauses 12, 16 and 17 above.
  20. Winners will be drawn on Friday 20 June 2025 by a Council representative. The Council’s decision is final and no correspondence will be entered into.
  21. Winners will be contacted by phone and email within three business days of the draw closing. Winners’ first initial and last names will be published on Council’s Firelight website after the competition is drawn and the winners have claimed their prizes.
  22. The Council reserves the right to request proof of age and identity of the winner before awarding the prize and if the Council determines that the winner is ineligible, the winner automatically forfeits the prize and a new winner may be selected.
  23. The Council accepts no responsibility for late, lost or misdirected entries and will determine if an entry is eligible at its absolute discretion with no legal liability.
  24. The Council may change the package prize at its absolute discretion for a prize of approximate equal or greater retail value with no legal liability.
  25. To the full extent permitted by the law, the Council excludes liability for any loss, damage, malfunction, injury or death whatsoever suffered or sustained (including but not limited to direct, indirect, special or consequential loss or damage, loss of opportunity, revenue or profit) arising directly or indirectly out of or in connection with this promotion.
  26. The Council will not disclose your information to any other external party without your consent, unless required or authorised by law.

For more information on how the City of Melbourne collects, uses and discloses personal information please refer to our Privacy Policy.