30 June – 2 July 2023


See below for more information on accessibility, and if you have any questions, please don’t hesitate to contact us at firelight@melbourne.vic.gov.au or speak to one of our friendly staff members at the festival.


The Firelight Festival site and most program activities are accessible by wheelchair and mobility aids – that includes walking aids, wheelchairs, mobility scooters and people with prams.


The closest train station is Southern Cross Station which is also serviced by a number of tram stops. The closest accessible parking option is at District Docklands. There will also be accessible drop off and pick up points on either side of our site – Glenti Place on Newquay Promenade, and Bourke St on Victoria Harbour Promenade. Download the Firelight map in advance to plan your visit, or ask one of our friendly staff for directions when you arrive.
Firelight Festival has accessible toilet facilities across the site.


Travellers Aid at Southern Cross Station have free facilities such as baby change tables, drinking water, accessible toilets and adult change tables. They welcome breast-feeding mothers, and their friendly staff and volunteers are always happy to assist tired families or those experiencing unexpected travel emergencies.
Travellers Aid provides a wide range of mobility equipment for hire, and more information can be found on their website.


Firelight Festival and the City of Melbourne are proud supporters of the Hidden Disabilities Sunflower Initiative, assisting those with hidden disabilities. People who need assistance can choose to wear a Sunflower symbol so that trained Firelight Festival staff can offer their assistance. These Sunflower lanyards will also be available on-site at the information booth on Harbour Esplanade.


Social Stories support children with disability by preparing them for what they will see, hear and do at an event. They are a way to prepare children with disability for an event, new activity or change to routine. With pictures and simple text, Social Stories help to lessen the anxiety of the new by introducing them to the things that they will see, hear and can do – ahead of time. This enables children to ask questions and familiarise themselves before the day – and supports everyone to have the best possible experience.
Download a Microsoft Word document so that it can be customised to meet your family’s individual needs.